年末年始のご注文・配送につきまして

Regarding orders and deliveries during the year-end and New Year holidays

Regarding orders and deliveries during the year-end and New Year holidays

thank you always. We will contact you regarding the title.
Please take a look, especially if you would like to receive a knife this year.

In the case of “ready-to-deliver” knives

*Only knives labeled as "immediate delivery" are in stock in-house.
Click here for a list of products currently in stock for immediate delivery
*If you would like to gift wrap an item for immediate delivery, please place your order by 10:00 on the 20th (Tuesday). *If you wish to have your name engraved on an item for immediate delivery, it will take approximately one week to ship, just like regular items, so please place your order before 10:00 am on the 20th (Tuesday). Please order *If you order after the 24th, it will be shipped in the new year.

<If gift wrapping is required>
・Order acceptance date until 10:00 on Tuesday, December 20th
・Shipping date: December 22nd (Thursday) around 17:00

<If received by December 24th>
・Order acceptance date: December 20th (Tuesday) by 10:00 ・Shipping date: December 22nd (Thursday), around 17:00

<If you receive it by the end of the year>
・Order acceptance date: December 24th (Saturday) by 10:00 ・Last shipping date: December 27th (Tuesday), around 17:00

For regular products and products with standard delivery dates

*This is a standard delivery item, not an immediate delivery item.
*For gift wrapping, please place your order by 10:00 on the 13th (Tuesday). *For general items, both gift wrapping and personalized items will take approximately one week to ship. *Orders placed after the 20th will be delivered in the new year. It will be shipped

<If gift wrapping is required>
・Order acceptance date until 10:00 on Tuesday, December 13th
・Shipping date: December 22nd (Thursday) around 17:00

<If received by December 24th>
・Order acceptance date: December 13th (Tuesday) at 10:00 AM ・Shipping date: December 22nd (Thursday), around 5:00 PM

<If you receive it by the end of the year>

・Order acceptance date: December 20th (Thursday) by 10:00 ・Last shipping date: December 27th (Tuesday), around 17:00

Regarding delivery

*We use Sagawa Express. When shipping from Saitama Prefecture, it is said that it will take two days to ship to Hokkaido, Tohoku, Shikoku, and Kyushu regions, and three days to Okinawa. For other areas, delivery is scheduled to arrive the next day, but there may be delays due to the year-end and New Year holidays.

*Even if shipped on the 22nd, depending on the area, it may not arrive on the 24th. Additionally, delays may occur due to traffic conditions during the year-end and New Year holidays, even in areas that would normally arrive the next day. We recommend that you place your order as early as possible.

*For details, please check the Sagawa Express day search site (please check Saitama Prefecture for the shipping location).
*The number of days it takes for the knife to be shipped above is a guideline and is not a guarantee of delivery time.

others

*During the year-end and New Year holidays, we receive a large number of orders, so knives may be sold out, and the sold-out information on the website may not be able to keep up.
*In that case, we will contact you to inform you that the item is sold out. *Your order will be confirmed only after payment and payment have been completed.
*Please note that the above does not guarantee delivery dates or availability.

We apologize for the inconvenience and thank you for your understanding.

Edit Japan/Sakamoto